Royal Mirage Fes Hotel

From the moment you arrive, you feel welcomed and cared for. Being greeted with a glass of atay as you await your turn at reception is a nice touch; it certainly made me feel happy! I sadly did not learn the name of the gentleman who brought in my bags upon my entry and welcomed me with tea a few times in the lobby as I sat waiting for the restaurant. He was very kind, with lovely manners, and very attentive to my comfort. My room was exactly as shown in the photos. It was clean, comfortable, and warm, perfect for cold winter nights. The air conditioner sounded a bit like a washing machine in its spin cycle, but this was only a minor thing to bother me. The bathroom was functional and clean, I would have loved some conditioner to go with the shampoo but the toiletries were good quality with a very nice fragrance. I enjoyed the restaurant buffet for both dinner and breakfast, and there was a varied offering of different foods available. The dinner buffet with the different tagines was my favorite and well worth the price. The service in the restaurant was wonderful, the staff was quick to assist and cleaned my used dishware and glassware swiftly. The staff were kind and attentive to my needs at all times. A very nice experience. The omelet station with chef cooking to your requirements was a nice touch! Checkout was a very easy process, I was attended to by Mohammed and Wissal who asked me about my stay and spent some time talking to me while checking out. It was so wonderful to feel that my comfort and happiness was important to them and I appreciated their care. Thank you to all at the Royal Mirage Hotel for a very pleasant stay. I will return in the future.

I recently stayed at the Royal Mirage in Fez for my uncle's wedding, booked through Booking.com. The process was seamless, and the site provided detailed information, which helped me make an informed choice. The Royal Mirage was fantastic. The room was clean, spacious, and beautifully decorated with all necessary amenities. The staff were amazing and accommodating, upgrading us to a king-size bedroom on the third floor from the ground floor, enhancing our comfort. The location was perfect, within a short distance to attractions. Highly recommend the Royal Mirage for a hassle-free experience and fantastic stay. I'll definitely use their services again when I am in Fez again!

Mohamed at reception was helpful and fully engaged each time I needed assistance or information. The pool attendants keep the pool in impeccable condition and are very helpful with providing towels as needed and keeping people and space safe. The staff in the buffet restaurant and waiters for the daily snack bar were always helpful, great service, attentive and the food was of very good quality with a variety of options well presented. Cleaning staff are bright, happy, friendly and always offering help or checking if anything needed.

I had an amazing stay at Royal Mirage Fes! The hotel beautifully blends the charm of Fassi culture with modern touches, creating a unique and inviting atmosphere. The breakfast buffet was outstanding, offering a wide variety of delicious options to start the day. The staff was exceptionally kind and attentive, especially Mohammed at the reception desk. He went above and beyond to ensure we were comfortable throughout our stay and was always ready for a friendly chat. His hospitality truly stood out! I highly recommend Royal Mirage Fes to anyone visiting the city. It’s definitely worth the money for the comfort, experience, and incredible service. I look forward to staying here again!

We arrived on our motorcycles after a long hot ride. Reception was helpful in changing our booked room to one with a pool view. Younes took our luggage to the room and was very friendly and helpful during our stay. We had secure undercover parking for our motorcycles. Our room was very clean and comfortable. The pool was clean with plenty of recliners and shades. There was a good choice at breakfast. We walked into Fes, but it was too hot to walk back. The taxi was just 16dh.